This is my EM News column for May. I hope you enjoy it! I’ll put up a link to EM News as soon as it’s available.
Missionary to Emergistan
I know a fine, caring physician who has a heart for God and a heart for people. He often goes overseas to serve the poor and needy in the third world. I saw him in his lucrative practice, where he recently asked this question. ‘Ed, do you do any mission work?’ ‘No,’ I replied. ‘Well, maybe someday’ he said, and patted my shoulder in encouragement.
It bothered me. It seemed like a kind of pity. It bothered me because, like so many great moments, I hesitated. Later, I knew what I should have said: ‘Yes I do! Every day that I walk into that emergency department!’ But I didn’t say that. I smiled and went on my way.
I thought about it some more. Mission work, mission work, where do I go….and it hit me. Every day I travel to work in Emergistan.
Emergistan is less a place than a state of mind. It is a place that is so unlike the rest of the human experience, many individuals find it hard to believe the stories we bring back. ‘People actually suck on their fentanyl patches…and die?’ ‘Yes, yes they do.’ ‘People come to the ER in ambulances for…for colds?’ ‘Yes, yes they do.’ The customs are difficult to explain.
In Emergistan, there seems almost a different kind of language. Spend enough time there, as we do, and you understand some of it. You understand tingling and buzzing, squeezing and spinning, burning and vomicking, and any of a dozen words for genitalia or a hundred words for drugs…tabs, bars, ruffies, Special K, K-2, bath salt and all the rest. You know that two beers means two dozen, that disability doesn’t always mean disability.
But it isn’t just the words. It’s the content, the meaning that evades so many. Even after years we don’t fully understand leaving, with staples in one’s scalp, to go ‘finish the fight.’ We don’t understand a 15-year-old child whose parents are excited about her second pregnancy, or a 22-year-old man thrilled to be committed, once again, because it will help get his disability. We have difficulty with an old lady ignored in her home while sores develop on her back, or a new-born with a broken skull because its cry interrupted someone’s television show. We weep, out loud or silently, at the young father with a new brain mass.
Emergistan is not only a different mindset, it’s practically a different dimension. A place of bizarre time and space. In it, a woman can have an exam, CT scan, labs and pain medicine in a two hour period, even as her husband stamps the floor and curses because, ‘we been here two hours and ain’t nobody done nothing!’ Two hours is interpreted as four, four hours as eight. What most would call a one, or a five is always a ten on the pain scale. And a work excuse is a civil right in the endlessly shifting constitution of the land.
Perhaps it’s no surprise. While we travel there, and while we see many patients like ourselves who do not desire to be there and who are in great peril and great need, we do not grasp the mindset or philosophy of the native Emergistanis…those whose lives seem to revolve around the triage desk, the patient room, the CT scanner, the coveted prescription. They are unfortunate, in some ways, many having been neglected their entire lives. Never nurtured by parents, never loved by spouses, never taught to cope (as evidenced by their constant anxiety), never taught to learn or to strive. Only taught to need, to dramatize, to expect.
I know, our experience in Emergistan makes us cynical. But it may be because so much bad, so much manipulation, so much need, so much pain ends up there. We see it. We see the refugees from normality, the abused and wretched, all mixed in with the abusing and hateful, the dishonest, the reckless and addicted, the slothful and cruel mixed with the dying and broken. It’s hard not to mix them all up.
It’s also hard because we are expected to do it as if it were mission work. For some it is. For some, whose faith or philosophy call them to give altruistically, it is a genuine mission work. For others who do not hold that view, who are compelled by government to work in Emergistan for free, it is a place of bitterness and anger that grows (understandably) with every passing mandate, every new rule about our travels and travails there, imposed by those who have never, ever truly crossed the border with us, who only know that it saves money when we do so at our own expense and risk.
Emergistan gets inside you. Sometimes you love it. It can be a land of thrills and challenges, rescuing hapless Emergistanis from disease and accident, and sometimes from their own bad decisions. Sometimes you hate it because it is all consuming and overwhelming. Or because the tragedy, like a parasite, has found its way into your heart and mind and made you fearful of every cough, every fever, every car you pass on the highway, every person you pass on the street. Emergistan’s doctors bear emotional scars that may never heal in this life.
Here’s the thing. They can call me bitter or angry, burnt out or hateful. But I love Emergistan. It is a kind of home for me, where I spend days and nights, where I make my living, where I support my family. In some ways, I am a dual citizen. I understand the regular world, the world of normal rules and behaviors, of clean offices and polite conversation, where sobriety is expected and work rewarded. But I understand addicts and drunks, violent criminals and irritable, dying old men, fearful mothers with sick children and frustrated, beat-down physicians and nurses. I see so much. I have seen so much.
I can criticize and observe, I can lay out the truth as I see it because I have been there, I have served there. I am a veteran of the daily battles of my second home in Emergistan. I know the truth as no policy maker ever will. I am, and have always been, committed to that other country that daily seems to suck out my soul and daily calls me back again; that rejuventates me with every save, every successful intubation, every good diagnosis, every smile of gratitude from the sick or fearful.
I am a missionary, I suppose. And so are you. And we can hold our heads high, for we have worked in one of the hardest, darkest places in the world. The psychotic, overwhelming, frantic, tragic Republic of Emergistan.
You don’t feel any emotional exhaustion after so many year
Great
fedupEP
12 years ago
Just this week I was speaking to a frustrated consultant who asked me, “Didn’t the patient even try to call her own doctor (who she had just seen recently for the same problem, before coming to the ER at 6 p.m. on a Friday)?” Without pausing even a moment I said, “Do any ER (Emergistani) patients ever do the responsible thing?” She accepted the truth of the statement, and (I imagine) realizing that we who practice in Emergistan have it so much harder, dropped her attitude. Brilliant article. Like any place, you have to spend a lot of time in… Read more »
Carmen, RN,CEN
12 years ago
You said this better than anyone I know. cmilly123
Phil Brewer
12 years ago
I have spent 25 years in emergency medicine, almost all of it in urban trauma centers where I have seen all of the phenomena you describe in this article. I have no argument with your scenarios but I would dare say that if you would go to another country where nearly everyone is very poor, where resources are extremely limited, you would write a very different article. People who have not experienced medicine in a poor country have no idea how good we have it here, no matter how bad we think it is. If you really want to appreciate… Read more »
Dr. Phil, I understand your point. But I think you missed mine. You just did exactly the thing that bothers me. You took the very real, very difficult service provided in emergency departments all across the land, and reduced its validity in comparison to work in other countries. Fair enough, I understand there are struggles in those places. I know there is crushing poverty and the resources are few. But I wonder if physicians there are routinely lied to for narcotics. If they are assaulted or threatened for not giving the ‘customer’ what he or she wants. I wonder if… Read more »
Doc J
12 years ago
Dr. Edwin, Your article was absolutely on target! I’ve been blessed with 23 years in emergency medicine, like you. About 12 years ago, I decided a medical mission to Nicarauga would help me rediscover my compassion in my Level 1 Trauma Center. Indeed, it changed my viewpoint, but made me LESS tolerant to the situations you described so well. My patients in rural Nicaragua were respectful and appreciative, dressed in their Sunday clothes, and waited in lines for hours. When we went to Leon, the city with our Americanized meidcal welfare system….patients lied, temporariy “adopted” more children so they could… Read more »
In my family there are only two professions, physician or missionary. So I am uniquely qualified to comment on the patients I have taken care of in the ED in the U.S. as compared to the patients that my brothers care for in Uganda. After seeing patients wait patiently for hours in a village where there is no medical care, and having experienced the gratitude in their eyes for any kindness that you show them, it was very hard for me to come back to the metropolitan ED in the U.S., where we have created an entire culture of entitlement… Read more »
David
12 years ago
Poor Baby .. deprived of earning $600,000.00 each year by working in the ER ..what Doctors don’t seem to grasp is that they are the only ones who work on a unit basis and set their own prices ( as a group) for doing that work .. then complain when they don’t get paid full ticket on an overpriced billing.. If they worked on what the market would bear without the collusion with the Insurers and we radically reduce the cost of medicine where everyone could afford it.. As users isolated by the insurance companies and employer paid premiums we… Read more »
Dear David, Thank you for your insightful diatribe, which certainly adds to the discussion. First of all, I don’t know anyone who goes into emergency medicine to make $600,000/year; or ever expected to do so. While we do set our prices, the government, and insureres, do a nice job of paying only what they desire to pay, which we accept at prices often below the cost of providing the care (in the case of Medicare and Medicaid…which often are below the cost of practicing). By the way, if we worked in the ER at a low price, and only a… Read more »
Edwin, perhaps “David” could reply to tell us where he is ‘coming from’. It might frame his sarcasm better for us. I would certainly respect him more (but not his opinion). This sounds a lot like sour grapes. Maybe he wanted to be an MD but did not or could not do so. No matter…his comments do speak of his lack of real knowledge about medical financing.
zigy kaluzny
12 years ago
Edwinlea, your non-reactive, thoughtful, and patient response to David’s diatribe speaks as much as I imagine your practices in the ER do. That was a beautiful and compassionate reply for which i want to congratulate you. As far as i am concerned, the ER is where REAL medicine is practiced: address the trauma and get the patient stabilized and back to life (and these days, based on what you wrote, keep yourself alive, too!) Coincidentally, my father was a doctor, and of course i was to be one, too. My desire even back in 1965 when i began pre-med was… Read more »
Conrad Colahan-Sederstrom
12 years ago
I spent 35 years playing nurse. Many of those years were in three different ER,Frequently, the job was a no-win situation where admin did its damndest to grind one down to the cheapest,most compliant,level of mediocrity. Working with good doctors who were not on ego trips was a real pleasure. We were often coarse crude and vulgar; and sometimes we were known to cry with or for people. Yeah, I miss emergenstan and I’d go back in a heartbeat.
deseal
12 years ago
Edwin,
Thanks for the new coinage. I can now rename what I formally referred to as the $#!+hole. Yeah, I’m burned out several times over. Keep up the good work, you are one of my pitifully few sources of inspiration. The only easy day was yesterday.
Gutted to hear with regards to the issues Dan nevertheless the reply for your query has acquired for being: get underneath way now. Commence cycling, commence operating.
Have you ever thought about creating an ebook or guest authoring on other websites? I have a blog based on the same topics you discuss and would love to have you share some stories/information. I know my viewers would enjoy your work. If you are even remotely interested, feel free to shoot me an e mail.
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Superb
You don’t feel any emotional exhaustion after so many year
Great
Just this week I was speaking to a frustrated consultant who asked me, “Didn’t the patient even try to call her own doctor (who she had just seen recently for the same problem, before coming to the ER at 6 p.m. on a Friday)?” Without pausing even a moment I said, “Do any ER (Emergistani) patients ever do the responsible thing?” She accepted the truth of the statement, and (I imagine) realizing that we who practice in Emergistan have it so much harder, dropped her attitude. Brilliant article. Like any place, you have to spend a lot of time in… Read more »
You said this better than anyone I know. cmilly123
I have spent 25 years in emergency medicine, almost all of it in urban trauma centers where I have seen all of the phenomena you describe in this article. I have no argument with your scenarios but I would dare say that if you would go to another country where nearly everyone is very poor, where resources are extremely limited, you would write a very different article. People who have not experienced medicine in a poor country have no idea how good we have it here, no matter how bad we think it is. If you really want to appreciate… Read more »
Dr. Phil, I understand your point. But I think you missed mine. You just did exactly the thing that bothers me. You took the very real, very difficult service provided in emergency departments all across the land, and reduced its validity in comparison to work in other countries. Fair enough, I understand there are struggles in those places. I know there is crushing poverty and the resources are few. But I wonder if physicians there are routinely lied to for narcotics. If they are assaulted or threatened for not giving the ‘customer’ what he or she wants. I wonder if… Read more »
Dr. Edwin, Your article was absolutely on target! I’ve been blessed with 23 years in emergency medicine, like you. About 12 years ago, I decided a medical mission to Nicarauga would help me rediscover my compassion in my Level 1 Trauma Center. Indeed, it changed my viewpoint, but made me LESS tolerant to the situations you described so well. My patients in rural Nicaragua were respectful and appreciative, dressed in their Sunday clothes, and waited in lines for hours. When we went to Leon, the city with our Americanized meidcal welfare system….patients lied, temporariy “adopted” more children so they could… Read more »
In my family there are only two professions, physician or missionary. So I am uniquely qualified to comment on the patients I have taken care of in the ED in the U.S. as compared to the patients that my brothers care for in Uganda. After seeing patients wait patiently for hours in a village where there is no medical care, and having experienced the gratitude in their eyes for any kindness that you show them, it was very hard for me to come back to the metropolitan ED in the U.S., where we have created an entire culture of entitlement… Read more »
Poor Baby .. deprived of earning $600,000.00 each year by working in the ER ..what Doctors don’t seem to grasp is that they are the only ones who work on a unit basis and set their own prices ( as a group) for doing that work .. then complain when they don’t get paid full ticket on an overpriced billing.. If they worked on what the market would bear without the collusion with the Insurers and we radically reduce the cost of medicine where everyone could afford it.. As users isolated by the insurance companies and employer paid premiums we… Read more »
Dear David, Thank you for your insightful diatribe, which certainly adds to the discussion. First of all, I don’t know anyone who goes into emergency medicine to make $600,000/year; or ever expected to do so. While we do set our prices, the government, and insureres, do a nice job of paying only what they desire to pay, which we accept at prices often below the cost of providing the care (in the case of Medicare and Medicaid…which often are below the cost of practicing). By the way, if we worked in the ER at a low price, and only a… Read more »
Edwin, perhaps “David” could reply to tell us where he is ‘coming from’. It might frame his sarcasm better for us. I would certainly respect him more (but not his opinion). This sounds a lot like sour grapes. Maybe he wanted to be an MD but did not or could not do so. No matter…his comments do speak of his lack of real knowledge about medical financing.
Edwinlea, your non-reactive, thoughtful, and patient response to David’s diatribe speaks as much as I imagine your practices in the ER do. That was a beautiful and compassionate reply for which i want to congratulate you. As far as i am concerned, the ER is where REAL medicine is practiced: address the trauma and get the patient stabilized and back to life (and these days, based on what you wrote, keep yourself alive, too!) Coincidentally, my father was a doctor, and of course i was to be one, too. My desire even back in 1965 when i began pre-med was… Read more »
I spent 35 years playing nurse. Many of those years were in three different ER,Frequently, the job was a no-win situation where admin did its damndest to grind one down to the cheapest,most compliant,level of mediocrity. Working with good doctors who were not on ego trips was a real pleasure. We were often coarse crude and vulgar; and sometimes we were known to cry with or for people. Yeah, I miss emergenstan and I’d go back in a heartbeat.
Edwin,
Thanks for the new coinage. I can now rename what I formally referred to as the $#!+hole. Yeah, I’m burned out several times over. Keep up the good work, you are one of my pitifully few sources of inspiration. The only easy day was yesterday.
Thanks for the kind word my friend! Years in Emergistan and you’ve earned the right to burnout in my opinion. Keep the faith!
Gutted to hear with regards to the issues Dan nevertheless the reply for your query has acquired for being: get underneath way now. Commence cycling, commence operating.
Have you ever thought about creating an ebook or guest authoring on other websites? I have a blog based on the same topics you discuss and would love to have you share some stories/information. I know my viewers would enjoy your work. If you are even remotely interested, feel free to shoot me an e mail.
I really think some people here are commenting just to argue with someone
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