Author: Edwin

Customer service

There are those who believe that the customer service model of medicine has been the best thing since Penicillin.  Applying a market model to health-care has its benefits, and make no mistake about it.  In medicine, we do a job,...

Read More

Holy Things

It’s Sunday morning.  The emergency department here is quiet; I have time to sit in the office and write this post.  I left my house and family at 6:30 am.  My wife kissed me goodbye while the children were all asleep. ...

Read More